Conditions and terms CDT

We are always happy to help and accompany our patients during their care. This document details our terms and conditions of service.
Please note that any information provided on our online platforms (examples: website, forum, blog, social networks, phone, email, …) is only intended for information purposes and in no way constitutes personalized professional advice. Indeed, a professional opinion does not can only be given during a clinical consultation with our dentists.

Article 1 – Treatment planning

Once your treatment plan has been agreed with one of our dentists, we will provide a written estimate of your plan. This plan may change due to other reviews complementary radiographic or clinical. If so, we let you know and discuss with you accordingly. Treatment plans are valid for 30 days from the date of prescription date. Any questions about your treatment plan should be asked before start treatment.

Article 2 – Consent form

Some treatments require a written consent form to ensure that you have including the treatment, care and risks thoroughly before it is carried out. This form also allows you to have clear information and to take a objective decision before starting the treatment in question.

Article 3 – Fees

The Targa Dental Clinic does not offer credit and we require that the fees be paid at the appointment. you where the processing is provided. When the treatment involves laboratory costs, at least 50% of the total amount must be due at the appointment where impressions are taken. The fees for some treatments, such as dental implants and orthodontic treatments, are calculated by installment payment at each visit. In this case, our team will plan a schedule of payment with you.

If the treatment is paid for through a finance company, be aware that the funding agreement must be accepted and signed before the start of treatment. Please note that this type of funding is not valid only for treatments of more than 20,000 dhs and that a minimum payment can be required.

If you financed any of the costs of your treatment through a financing and wish to cancel your treatment after signing the agreement form, please know that a cancellation fee will be charged.

The Targa Dental Clinic accepts payment by check.

The prices applied for any form of dental treatment are based on:

  • The materials used
  • Laboratory costs incurred
  • Time spent in the clinic.

Article 4 – Late cancellation or missed appointment

The Targa Dental Clinic reserves the right to invoice an amount in the event of omission or cancellation of an appointment with less than 24 hours notice. For more interventions an hour, we need at least 72 hours.

DAdditional waits may arise in the waiting room due to an emergency or other medical constraints

Article 5 – Guarantee

Our veneers, crowns, implants and prostheses are guaranteed for a period of three years from the date of placement, provided that the following conditions are met:

  • The patient has fully paid for the treatment
  • The veneers, crowns, implants or prostheses have not been damaged as a result of accident, trauma or excessive act.
  • The patient followed all post-treatment recommendations made by our dentists.
  • Since the clinic’s commitment is a commitment of resources, the patient cannot case claiming a specific aesthetic result.

Some treatments may have a guarantee of less than one year. Your dentist will tell you will inform either verbally or in writing, or both.

Article 6 – Personal information

It is very important that you provide a complete medical history and inform your dentist of any medical change.

Article 7 – Use of images

Clinique Dentaire Targa may use images and x-rays of your smile for any purpose promotional, educational and scientific. Your name or identity will never be revealed or published. However, if you do not want your images used, please let us know.

Article 8 – Use of patient details

Your health is our top priority. For this, we would like to inform our patients of the various changes at the clinic or remind them of their appointments. Indeed, the clinic can contact you periodically by telephone, SMS, e-mail or post.

Article 9 – Complaints policy

We take seriously any complaint relating to one or more aspects of our services, in order to ensure that each patient can have an excellent experience in our clinic. You can make your complaint by completing a simple evaluation form available at reception. Complaints must be clear so that they can be dealt with effectively

We will do our best to resolve the issue as soon as possible. If a complaint concerns a aspect of clinical care, it will be directly addressed to the attending dentist.

If you are not satisfied with the internal handling of your complaint, you can send it to us

The clinic reserves the right to cancel, modify or postpone the treatment plan of a patient in the event of non-compliance with these conditions by the latter. All any reimbursement will be subject to a deduction of contributions for the work already performed on the patient.

Article 10 – Protection of personnel

Abuse of dentists and staff, strong / disorderly / drunken behavior, Late cancellations of (repetitive) appointments are by no means tolerated. In these situations, the Clinique Dentaire Targa reserves the right to refuse the treatment of the person in question.

Article 11 – Data protection

The personal data of our patients are kept on a secure computer system in accordance with data protection law. All clinical notes, x-rays or digital photographs remain the property of La Clinique Dentaire Targa. Copies can be made available on request. The Targa Dental Clinic reserves the right to invoice administration fees for these operations.

Please contact us if you have any questions or need clarification. It would be our pleasure to help you.